Privacy Policy
Puzzletivity is a brand of Inboxsmith, LLC ("we," "us"). This policy explains what personal information we collect through puzzletivity.com, how we use it, and the choices you have. We have tried to write it plainly.
Who this site is for
This site is directed at adults, such as parents and people buying a gift. It is not directed at children, and we do not knowingly collect personal information from anyone under 13. We do not track children or build profiles of them. If you believe a child has given us personal information, email us and we will delete it.
Information we collect today
- Email address. If you sign up for launch notices, we collect the email address you enter.
- Messages you send. If you email us, we keep your message and address so we can reply.
- Basic server logs. Our hosting provider, Cloudflare, may automatically record technical data such as IP address, browser type, and pages requested, for security and reliability.
Right now this site does not use cookies for tracking, analytics, or advertising.
Information we will collect when the shop opens
When we start selling books, we will collect what is needed to fill your order: your name, shipping address, email address, and order details. Payment is handled by Stripe (see below), and we do not see or store your full card number.
How we use information
- To send the launch notice you asked for.
- To process, print, ship, and support orders once the shop is open.
- To answer your questions and handle replacements or refunds.
- To keep the site secure and to meet legal, tax, and accounting obligations.
We do not sell your personal information.
Service providers we use or plan to use
- Cloudflare hosts this website.
- Stripe will process payments once the shop opens. Stripe collects your payment details directly and handles them under its own privacy policy. We receive confirmation of payment and limited details, not your full card number.
- A print-on-demand partner in the United States will receive your name and shipping address so that they can print and ship your order.
- Shipping carriers receive your name and address to deliver your package.
- Meta pixel. We plan to place a Meta (Facebook and Instagram) pixel on this site in the future so we can measure our advertising and show our ads to people who may be interested in them. The pixel is not installed today. When it is, it will collect information such as pages viewed and purchases made, and it will use cookies. We will update this policy and provide a way to opt out before it goes live. You can also manage ad preferences in your Meta account settings.
How long we keep information
We keep your launch-notice email address until you unsubscribe or ask us to delete it. We keep order records for as long as needed for tax, accounting, and legal purposes. Support emails are kept for as long as they remain useful for helping you.
Your choices
- You can unsubscribe from launch notices at any time by replying to any message or emailing us.
- You can ask us to access, correct, or delete your personal information by emailing us. We will respond within a reasonable time, and in any case within the time required by applicable law.
- Depending on where you live, you may have additional privacy rights under state law, such as the right to know what we hold about you or to opt out of targeted advertising. Contact us to use them.
Security
This site is served over HTTPS, and we limit access to personal information to the people and providers who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
If we change this policy, we will post the new version here with a new effective date. If the change is significant, such as adding the Meta pixel or opening the shop, we will update this page before it takes effect.
Contact
Inboxsmith, LLC (Puzzletivity)
Email: justin@solodevstudio.com